Terms & Conditions
These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Claim instructions are deemed to form part of the terms and conditions and by participating all claimants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.
Promoter: Oppo Brothers, Studio 3.05, Food Exchange, New Covent Garden Market, London, SW8 5EL
- The Oppo Brothers Ice Cream ‘Love me or I’m free’ money back guarantee promotion is open to UK residents who are 18+ and excludes employees and their families of Oppo brothers, subsidiary companies, their agencies and anyone professionally connected with this promotion.
- The Oppo Brothers Ice Cream ‘Love me or I’m free‘ money back guarantee promotion only applies to promotional packs of Oppo Brothers Ice Cream (Double Salted Caramel, Double Chocolate Brownie, Vanilla Pecan Praline, Colombian Chocolate & Hazelnut , Maple Walnut, Caramel Cookie Melt (Caramel Chocolate Crunch), Almond Raspberry Swirl (Very AlmondBerry) and Vegan Double Salted Caramel tubs. Salted Caramel, Vanilla Almond, Colombian Chocolate & Hazelnut Sticks) featuring a promotional sticker on pack.
- To take part in the Oppo Brothers Ice Cream ‘Love me or I’m free’ money back guarantee promotion, purchase an Oppo Brothers Ice Cream tub or sticks box (Double Salted Caramel, Double Chocolate Brownie, Vanilla Pecan Praline, Colombian Chocolate & Hazelnut , Maple Walnut, Caramel Cookie Melt (Caramel Chocolate Crunch), Almond Raspberry Swirl (Very AlmondBerry) and Vegan Double Salted Caramel tubs. Salted Caramel, Vanilla Almond, Colombian Chocolate & Hazelnut Sticks) featuring a promotional sticker on pack between 19th May 2021 – 11th August. If you don’t love the product, to claim your money back, visit the promotional website (www.Oppobrothers.com/mbg).
- Complete the online registration form by entering your personal details including name, email address, flavour purchased and store. Provide a minimum 15 word statement as to why you dislike the product and upload an image of your pack featuring the promotional sticker along with a copy of your original itemised till receipt. The receipt will need to clearly show the purchase of a tub of Oppo Brothers Ice Cream purchased in the promotional period 19th May 2021 – 11th August 2021. Please note that some receipts may show the date on the reverse and therefore it may be necessary to upload more than one receipt image. Receipt must be uploaded in .png, .jpeg or .pdf format 5mb. You will also need to enter your bank details including sort-code and account number so we can refund you via BACS once your claim has been verified.
- Till receipts must not be altered or tampered with. Any till receipts that have been altered or tampered with will be deemed invalid.
- Claims must be made by 23:59 24th August 2021. Any claim attempts made after this date or receipts that are not dated within the promotional period will be deemed as invalid.
- Only one claim for a single refund per email address, postal address & per bank account regardless of which flavour variant has been purchased.
- Only individual consumers may participate.
- The ‘Love me or I’m free’ money back guarantee refund is offered as a ‘thank you’ for sharing your views with us. No alternatives to the refund will be provided
- Each review can only be used once to claim and each till receipt image can only be used once for a single refund.
- The offer is only valid on purchases of ‘Love me or I’m free’ money back guarantee promotional tubs of Oppo Ice Cream 475ml and Oppo Ice Cream sticks multipacks 3x80ml featuring a promotional sticker and will continue only while stocks last or until the closing date specified in these terms and conditions, whichever comes first.
- No claims from agents, third parties, or organised groups will be accepted. Incomplete or illegible claims or those not in accordance with these instructions will be rejected.
- Direct claims only, participants cannot make claims under someone else's name or address. Please ensure your use your legal name at the time of claiming.
- Each valid claim will receive a BACS refund to the itemised amount shown on the till receipt for the Oppo Brothers Ice Cream tub purchased and to a maximum of £4.99/€5.99. Refunds will be issued within 28 calendar days of a valid claim.
- Your rights for faulty goods under the Consumer Rights Act 2015 are not affected by this promotion. You can obtain advice about your legal rights from trading standards or citizens advice bureaux.
- BACS payments will only be made payable to the person whose name appears on the online registration form and the bank details entered. Please ensure your name is typed correctly and matches the name of the account holder. BACS payment will be administered by Promotions Interactive. The promoter cannot take responsibility if the bank details are not provided accurately.
- To help ensure that your claimant experience is safe, simple and secure we use Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration. You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode. All account numbers are encrypted at rest with AES-256.
- By claiming, all participants will be deemed to have accepted and be bound by the rules and consent to the transfer of their personal data to the Promoter’s partners for the purposes of the administration of this promotion and any other purposes to which the participant has consented. Your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation ((EU) 2016/679) (GDPR) and any national implementing laws, regulations and secondary legislation to the GDPR or the Data Protection Act 2018.
- For enquiries relating to this offer please email: email@example.com
- The Promoter reserves the right to verify all claims and to refuse to fulfil claims where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s requirements.
- Anyone trying to circumvent these rules by using alternative details will be disqualified from this promotion.
- If it becomes apparent that a participant is using a computer or computers to circumvent this condition by, for example, the use of script, brute force or any other automated means, that person or person’s claims will be disqualified and any refund will be void.
- If for any reason any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
- English law shall govern these terms and conditions and the courts of England and Wales shall have exclusive jurisdiction, unless you live in another part of the UK, in which case your local courts will have jurisdiction.
- If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.
- The promoter’s decision is final in all matters pertaining to this Promotion and no correspondence will be entered into.