Sorry to hear your till receipt has been rejected. Please check the email you received for further instructions on how to rectify your claim.
Unfortunately, till receipts may only be used once regardless of the number of Oppo products purchased. Please ensure that your till receipt has not already been used in a valid claim by another member of your household before attempting to resubmit your claim.
Invalid date/Invalid purchase date
Receipts are only valid if they are dated between 19th May 2021 and 11th August 2021. Unfortunately, you will be ineligible if you purchased your Oppo product outside of these dates.
Did not purchase qualifying Items
The till receipt image provided doesn't show purchase of a qualifying Oppo product from a participating retailer. Please revisit www.oppobrothers.com/mbg to resubmit your claim, ensuring the image clearly shows the purchase of an Oppo product, the name of the store and the date purchased.
Not a full receipt/ Not legible
Unfortunately, some details were missing or unreadable on the image you provided. Please check the image you provided and ensure that the entire receipt is legible from top to bottom, including all four corners. For longer receipts, scan or take pictures in sections and select them all when uploading. Please make sure that the store name, date of purchase, receipt number and product are legible in your image(s) and revisit www.oppobrothers.com/mbg to resubmit your claim.